Thank you for shopping at JAMAL LAMAR STRANGE SOLE MBR LLC! We hope you are delighted with your purchase. However, if you are not entirely satisfied, we’re here to help.
Returns
You have 30 calendar days to return an item from the date you received it. To be eligible for a return, your item must be unused and in the same condition that you received it. Your item must be in the original packaging.
Refunds
Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item.
If your return is approved, we will initiate a refund to your credit card (or original method of payment). You will receive the credit within a certain amount of days, depending on your card issuer’s policies.
Shipping
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Contact Us
If you have any questions on how to return your item to us, contact us at:
- Address: 490 N 31st St 210, Billings, MT 59101
- Email: [email protected]
- Phone: +1 262 982 8998
Please package your item securely and include your original order number and contact information with the return. We recommend using a trackable shipping service or purchasing shipping insurance. We cannot guarantee that we will receive your returned item.
Exceptions
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases.
Damaged Items
If you received a damaged product, please notify us immediately for assistance.
Policy Changes
We may update our returns policy from time to time. We will notify you of any changes by posting the new policy on our website.